Service Performance
Date Range:01/01/09 - 03/31/09

Clark County
Permit Services
Battle Ground
Service Name Served Abandoning Total Avg. Waiting Time Avg. Service Time Wait Ratio Service Level
B - Building Applications 0 2 2 00:00:00 00:00:00 0 0%
C - Counter Complete 0 0 0 00:00:00 00:00:00 0 0%
E - Engineering Applications 0 0 0 00:00:00 00:00:00 0 0%
F - Multiple Fire Permits 0 0 0 00:00:00 00:00:00 0 0%
I - Building Questions 44 0 44 00:00:12 00:16:47 0.01 100%
L - Land Use Applications 2 0 2 00:00:39 00:01:14 0.53 100%
P - Multiple Pets or Hobby License 0 0 0 00:00:00 00:00:00 0 0%
Q - Land Use & Engineering Questions 41 0 41 00:00:40 00:18:06 0.04 100%
X - Express 6 0 6 00:02:35 00:10:52 0.24 100%
Average 10.3 0.2 10.6 00:00:33 00:16:39 0.1
Sum 93.0 2.0 95.0
9 Item(s)
Service Name Served Abandoning Total Avg. Waiting Time Avg. Service Time Wait Ratio Service Level
B - Building Applications 529 6 535 00:06:21 00:28:49 0.22 93.19%
C - Counter Complete 0 0 0 00:00:00 00:00:00 0 0%
E - Engineering Applications 30 1 31 00:04:13 00:13:07 0.32 96.67%
F - Multiple Fire Permits 31 0 31 00:03:21 00:09:13 0.36 100%
I - Building Questions 319 4 323 00:04:54 00:16:55 0.29 94.04%
L - Land Use Applications 214 0 214 00:05:29 00:20:19 0.27 93.46%
P - Multiple Pets or Hobby License 42 0 42 00:05:43 00:12:53 0.44 90.48%
Q - Land Use & Engineering Questions 405 6 411 00:04:19 00:20:07 0.21 96.05%
X - Express 697 9 706 00:03:47 00:10:55 0.35 1%
Served Abandoning Total Avg. Waiting Time Avg. Service Time Wait Ratio Service Level
Average 131.1 1.6 132.7 00:04:40 00:18:26 0.2
Sum 2360.0 28.0 2388.0
9 Item(s)
Served Abandoning Total Avg. Waiting Time Avg. Service Time Wait Ratio Service Level
Average 131.1 1.6 132.7 00:04:40 00:18:26 0.2
Sum 2360.0 28.0 2388.0
Report Generated by Q-Flow® Management Info Center 04/17/09 11:32 AM