Service Performance
Date Range:07/01/08 - 12/31/08

Clark County
Permit Services
Battle Ground
Service Name Served Abandoning Total Avg. Waiting Time Avg. Service Time Wait Ratio Service Level
B - Building Applications 210 0 210 00:06:31 00:17:37 0.37 89.05%
C - Counter Complete 1 0 1 00:00:20 00:00:00 0 100%
E - Engineering Applications 8 0 8 00:05:05 00:04:57 1.03 87.5%
F - Multiple Fire Permits 4 0 4 00:05:09 00:02:33 2.02 100%
I - Building Questions 261 0 261 00:03:53 00:07:01 0.55 95.79%
L - Land Use Applications 40 0 40 00:04:40 00:10:40 0.44 92.5%
P - Multiple Pets or Hobby License 6 0 6 00:18:19 00:05:40 3.23 50%
Q - Land Use & Engineering Questions 232 0 232 00:04:13 00:10:56 0.39 94.4%
X - Express 442 0 442 00:04:05 00:05:05 0.8 94.57%
Average 133.8 0.0 133.8 00:04:35 00:08:59 1.0
Sum 1204.0 0.0 1204.0
9 Item(s)
Service Name Served Abandoning Total Avg. Waiting Time Avg. Service Time Wait Ratio Service Level
B - Building Applications 980 13 993 00:08:24 00:35:58 0.23 88.57%
C - Counter Complete 809 9 818 00:07:12 00:17:35 0.41 92.83%
E - Engineering Applications 128 1 129 00:06:16 00:17:45 0.35 84.38%
F - Multiple Fire Permits 22 2 24 00:05:30 00:16:39 0.33 95.45%
I - Building Questions 1005 18 1023 00:06:55 00:23:23 0.3 91.84%
L - Land Use Applications 372 2 374 00:06:37 00:25:05 0.26 91.94%
P - Multiple Pets or Hobby License 71 3 74 00:06:10 00:26:38 0.23 88.73%
Q - Land Use & Engineering Questions 802 9 811 00:06:58 00:22:31 0.31 90.9%
X - Express 2092 25 2117 00:03:42 00:12:39 0.29 3.11%
Served Abandoning Total Avg. Waiting Time Avg. Service Time Wait Ratio Service Level
Average 415.8 4.6 420.4 00:05:50 00:19:00 0.6
Sum 7485.0 82.0 7567.0
9 Item(s)
Served Abandoning Total Avg. Waiting Time Avg. Service Time Wait Ratio Service Level
Average 415.8 4.6 420.4 00:05:50 00:19:00 0.6
Sum 7485.0 82.0 7567.0
Report Generated by Q-Flow® Management Info Center 01/13/09 10:32 AM