Service Performance
Date Range:02/01/09 - 02/28/09

Clark County
Permit Services
Battle Ground
Service Name Served Abandoning Total Avg. Waiting Time Avg. Service Time Wait Ratio Service Level
B - Building Applications 0 0 0 00:00:00 00:00:00 0 0%
C - Counter Complete 0 0 0 00:00:00 00:00:00 0 0%
E - Engineering Applications 0 0 0 00:00:00 00:00:00 0 0%
F - Multiple Fire Permits 0 0 0 00:00:00 00:00:00 0 0%
I - Building Questions 12 0 12 00:00:12 00:18:58 0.01 100%
L - Land Use Applications 0 0 0 00:00:00 00:00:00 0 0%
P - Multiple Pets or Hobby License 0 0 0 00:00:00 00:00:00 0 0%
Q - Land Use & Engineering Questions 14 0 14 00:00:45 00:18:21 0.04 100%
X - Express 1 0 1 00:00:22 00:15:58 0.02 100%
Average 3.0 0.0 3.0 00:00:29 00:18:32 0.0
Sum 27.0 0.0 27.0
9 Item(s)
Service Name Served Abandoning Total Avg. Waiting Time Avg. Service Time Wait Ratio Service Level
B - Building Applications 190 4 194 00:05:59 00:28:43 0.21 94.21%
C - Counter Complete 0 0 0 00:00:00 00:00:00 0 0%
E - Engineering Applications 5 1 6 00:06:19 00:11:27 0.55 80%
F - Multiple Fire Permits 8 0 8 00:04:21 00:10:42 0.41 100%
I - Building Questions 69 2 71 00:04:27 00:19:41 0.23 97.1%
L - Land Use Applications 60 0 60 00:04:37 00:15:14 0.3 95%
P - Multiple Pets or Hobby License 16 0 16 00:05:14 00:13:47 0.38 100%
Q - Land Use & Engineering Questions 126 0 126 00:03:43 00:24:59 0.15 97.62%
X - Express 244 5 249 00:03:34 00:09:59 0.36 0.82%
Served Abandoning Total Avg. Waiting Time Avg. Service Time Wait Ratio Service Level
Average 41.4 0.7 42.1 00:04:20 00:19:02 0.1
Sum 745.0 12.0 757.0
9 Item(s)
Served Abandoning Total Avg. Waiting Time Avg. Service Time Wait Ratio Service Level
Average 41.4 0.7 42.1 00:04:20 00:19:02 0.1
Sum 745.0 12.0 757.0
Report Generated by Q-Flow® Management Info Center 03/25/09 08:33 AM