Clark County Washington
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General Services > FAQ

Frequently Asked Questions

  1. Where does someone obtain a county vendor bid list?
  2. When is it possible to meet with a buyer in Purchasing?
  3. Does the Printshop have printed maps of the county?
  4. What number should people call if they're not sure what department they need?
  5. Where can people go to find a particular department in the Courthouse?
  6. How can a rotary dial user use the county voice mail system?
  7. Can the county help people conduct historical research about Clark County events?
  8. How does one file a claim against the county?


1. Where does someone obtain a county vendor bid list?
Clark County does not maintain a vendor bid list. Vendor lists in large metropolitan areas quickly become unwieldy and out of date, making them all but useless. All bids are advertised on Wednesday in The Columbian newspaper. It is the vendors' responsibility to monitor bids and respond if appropriate. Purchasing does encourage new companies wishing to do business with the county to contact Purchasing and present their company's product or service.

2. When is it possible to meet with a buyer in Purchasing?
Buyers are available between 8 a.m. and 5 p.m. Monday through Friday. It is best to call first and schedule a meeting to ensure the buyer's availability at a specific time.

3. Does the Printshop have printed maps of the county?
No, but maps may be purchased in the Mapping Division of the Assessor's Office located on the 2nd floor of the Clark County Public Service Center.

4. What number should people call if they're not sure what department or who they need to talk to at the county?
They should call the general information number at (360) 397-2000. This is also the county's main switchboard number.

5. Where can people go to find a particular department in the Courthouse?
They can stop by the Courthouse Information Center in the main lobby of the Courthouse. A volunteer can help.

6. How can a rotary dial user use the county Voice Mail system?
When a caller is forwarded into anyone’s mailbox they will hear the personal greeting of the person they are calling. After the greeting the caller will hear, "You may start your message now". The caller begins talking and their message is recorded. When they are through the system will detect the silence and will say "Message complete". At that time the caller may hang up. The system will detect that the caller has hung up and will send the message.

7. Can the county help people conduct historical research about Clark County events?
Yes. The Records Division may be able to help. The county has a wealth of historical documents about the Clark County Board of Commissioners proceedings beginning November 1859 and up to five years from the present.

8. How does one file a claim against the county?
Call Loss Control and request a claim form. Loss Control will also request that all documentation be submitted with the claim form. However, many times the first phone call can resolve an issue without the necessity of filing a claim.

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Clark County General Services Director: Mark McCauley
Street address: 1300 Franklin Street, Suite 650, Vancouver, WA 98660
Main phone: (360) 397-2323 | FAX: (360) 397-6027
E-mail: General.Services@clark.wa.gov
Responsible Elected Official: Board of Clark County Commissioners

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